Question 1

Will this work on my phone?

Accepted Answer

Any iPhone XS or newer and most Android phones from 2019+ support eSIM. Go to Settings → General → About → Available SIM to confirm before buying.

Question 2

When should I activate it?

Accepted Answer

Scan the QR code 24–48 hours before your flight. Data only starts counting once your phone connects to a US network — so activating early doesn't waste your data.

Question 3

Will WhatsApp still work?

Accepted Answer

Yes. WhatsApp, Google Maps, Uber, and any app that uses mobile data will work normally on your Simchalo eSIM.

Question 4

Is this a subscription?

Accepted Answer

No. This is a one-time payment. There are no recurring charges, no contracts, and no automatic renewals.

Question 5

What if it doesn't work when I land?

Accepted Answer

Message us on WhatsApp and we'll help you troubleshoot within minutes. If the eSIM fails to activate through no fault of yours, we'll issue a full refund.

Question 6

What network is this on?

Accepted Answer

Your eSIM runs on T-Mobile and Verizon 5G/LTE — two of the largest networks in the US with coverage in all 50 states.

Question 7

Can I get a refund?

Accepted Answer

Yes, if you haven't activated the eSIM yet. Once the eSIM is activated on your device, all sales are final. See our refund policy for details.

Question 8

How do I install it? Is it hard?

Accepted Answer

Not hard. Open Settings → Mobile Data (or Cellular) → Add eSIM, then scan the QR code we email you. Step-by-step instructions are included with your QR code.

Land
connected.

How it works

Buy your plan

Receive your QR

Scan & connect

How long is your trip?

Choose your plan

Frequently asked questions

How long is your trip?

Choose your plan

Landconnected.

How it works

Buy your plan

Receive your QR

Scan & connect

How long is your trip?

Choose your plan

Frequently asked questions

How long is your trip?

Choose your plan

Land
connected.